Return Policy
Shine Jewel 30 Days Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us info@shinejewel.in
We strive to provide a wonderful customer experience every time you shop with us.
In case you are not satisfied with your purchase, or have received a damaged product, you can return the product unused, in the same condition as you received it, in its original packaging, within 30 days from the date of delivery.
To return/exchange the product, write to info@shinejewel.in or call us at +1-4699226449
Terms of Return:
Item(s) must be in their original, unused condition, and returned within 30 days of receipt.
- Refunds and replacement are subject to inspection and checking by Shine Jewel team.
- We do not refund if you change your mind, however we can arrange a replacement or exchange.
- Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
- Product should be accompanied with original product certificate and original copy of invoice for all returns/exchange/money back.
- In case of exchange, the customer will have to pay the difference between the new product chosen and the old product before dispatch.